Wally threatens legal action

From: Russ Sheppard <>
Subject: RE: @@ Wally Chandler @@

Everyone gets different things out of candling. It's not what's in the bottom of the candles, but how you feel. The warmth and smoke goes down into the ear and can soften the old hard wax and over the next few days the ear can extract the wax on it's [sic] own.

Good Luck, Have Fun and Enjoy!! Russ

OK, thanks.
I think you said that ear candles make you feel good, and then, some time later, perhaps days later, ear wax comes out of the ear, and maybe it does not -- you said "can extract", so this makes me think there is this possibility, but only a slight one. Please correct me if I'm wrong. In any case, this sounds like I might want to try it so that I can get firsthand experience. I want to know.

A friend of mine told me that there was a very negative and skeptical report about ear candles on the radio today. And there seems to have been an article in the Skeptical Inquirer some months ago, saying that ear candles are a hoax.

From: Stewart Feldman []
Sent: Wednesday, June 14, 2000 3:32 PM
Subject: RE: Link to Wally's site?

[re: Previous request from Wally for a link!]...ED.
I can add this in, if you want. The page gets about 10 hits per day,

How about letting me send you some product for the link? The fee is not going to work for us, because there's no accounting or tracking it. Please reply...


Stewart Feldman
Marketing Director
Wally's Natural Products
P. O. Box 5275
Auburn, CA 95604

(530) 887-0396
fax (530) 887-0395

I really don't believe in ear candles, thanks anyway!

From: Stewart Feldman []
Sent: Thursday, June 15, 2000 3:08 PM
Subject: RE: Link to Wally's site?
Importance: High

What about our Sore Muscle MASSGAE Oil?

Stewart Feldman

From: Stewart Feldman []
Sent: Thursday, June 15, 2000 3:08 PM
Subject: RE: Link to Wally's site?

What about our Sore Muscle Massgae Oil?

Stewart Feldman

     Wally threatens legal action
From: "Terry Oquinn"
Date: Wed, 5 Mar 2003

We have become aware of your website showing various pages and text from one of our copyrighted books. There is also a statement on that site that talks about Wally's coming out with a "new ROMAN candle" that "really packs a punch". We have received calls from our customers and even from overseas agents who have seen this site, asking us when we are going to be introducing this new candle. We of coures do not offer any such procduct and have no intention of doing so.

I spoke with your daughter by phone this morning and she told me that you are not exactly an advocate of ear candling. This is your right [sic]. There is probably very little I could tell you that would change your mind however I would like to let you know that Wally's is not one of the ear candling manufacturers that makes absurd claims about what ear candles can do etc.  To the contrary we have been trying very hard to set the record straight and put down all the false and misleading claims being made by other companies just to sell their candles. We have
totaly revised our guide to ear candling and our new website will be up and running shortly. I think you may see what I am saying here about who we are and what we tell the consumers about our products.

I would ask that you please remove the detrimental areas on you website immediately. The pictures of Wally (our registered logo) and the pictures you have used from our copyrighted book, are being used without our permission. I don't have a problem with someone using these pictures with our permission, etc, as long as they are used to benefit Wally's and not to make fun of our company or our products. I don't want this to go any further, I hope you don't either. I have however, forwarded a copy of this email to our legal counsel in the event further action is necessary. I would appreciate very much hearing back from you regarding this issue. You can email me or call me at (800) 215-1566. Believe it or not I would enjoy talking with you. You might just find that maybe you are taking a poke at the wrong company when we talk, and also find out who we really are and how we do business etc.

I thank you for your prompt attention to this matter and look forward to hearing from you shortly.


Terry Oquinn
Director of Sales & Marketing

From: "Scott Hopkins" <>
Date: December 12, 2012 4:09:11 PM MST
To: <>

To Whom It May Concern:
Hello, my name is Scott and I work for Wally’s Natural Inc. I have recently come across a web page that is hosted by you and would like to formally request that reference to our company be removed from the site. We are trying to increase our business as I am sure you understand and although the information on your site is controversial and might not seem offensive to your business we would appreciate your assistance in removing this negative advertising.

The following link is the URL for the site I found.

Best Regards,
Scott Hopkins

IT System Administrator / Product Manager
Wally’s Natural
PO Box 5275
Auburn, CA 95604
PH: (800) 215-1566, x204
FX: (530) 887-0395