Email your
CommentsAmazon's Build Right Products...
Dale J. Crook
Build Right Products, LLC
11936 W 119th St #159
Overland Park, KS 66213
PH: 913-915-8707
FX: 913-322-7920
www.FilterLOCK.net
www.FlexRight.net
The Short Of It
I posted a review on Amazon explaining that this company overcharges on Shipping:
I shouldn't have had to pay extra for the shipping -- I was charged $3.95 for shipping and handling, but the postage on the package had a stamp for only $1.90. So, it cost two dollars for Build Right Products to handle this order?
How could Build Right sell things without handling them, anyway?
What's next, a manufacturing fee?
Item(s) Subtotal:
$5.95
Shipping & Handling:
$3.95
-----
Total Before Tax:
$9.90
Estimated Tax To Be Collected:
$0.00
-----
Mailing envelope
Grand Total:
$9.90
Another victim posted this:
"Ordered two of this. Could have combined shipping cost instead of charging each for maximizing profit. " James, September 6, 2012The Bribe...
I was offered a two dollar bribe to modify my feedback report:
From: Build Right Products
Subject: Refund information from Amazon seller Build Right Products
Date: September 25, 2012 7:59:42 PM
I am very sorry for your negative experience. We are a small company relatively new to selling on Amazon. We would be glad to mail you $2.00 to make this right. In return, we would ask you to modify your review. Will this work for you? Please advise - thank you.
PS: Is the product working well for you?
Thank you for your email. Yes, the product is working very well for me; in fact, I made a web page featuring it.
Thank you for your offer; I take it that you'll reduce the price by two dollars from now on to reflect the more fair shipping charges, yes?
Do I understand you correctly about that?
Thank you kindly in advance for your reply.From: Build Right Products
Subject: Refund information from Amazon seller Build Right Products
Date: September 26, 2012 5:10:00 AM MDT
We will work on adjusting our shipping rates to make sure they are fair [Emphasis -Ed].
The Amazon system is fairly complicated but we will figure it out. Be looking for you $2.00 in the mail.
What is the website address featuring FilterLock?
A check arrived quickly:
From: Build Right Products
Subject: Refund information from Amazon seller Build Right Products
Date: October 9, 2012 2:02:17 PM MDT
Did you $2.00 refund check arrive?
Please advise - thank you.
Yes it did, thank you. I haven't checked -- I assumed you'd tell me -- did you take care of the improper shipping costs you impose? You told me you'd work with Amazon on that... I am blogging about this, FYI...
From: Build Right Products
Subject: Refund information from Amazon seller Build Right Products
Date: October 9, 2012 6:31:55 PM MDT
We have kept our word and I trust you will too - thank you.
Best regards,
Dale J. Crook
Build Right Products, LLC
11936 W 119th St #159
Overland Park, KS 66213
PH: 913-915-8707
FX: 913-322-7920
Yes; your word was: "We will work on adjusting our shipping rates to make sure they are fair." I ask you if you kept that word; so please tell me.
I posted a one-star review on
Amazon:
The seller, Build Right Products, pads its shipping charges. I was billed $2.05 over and above the actual cost of shipping. After I posted a review, I was offered (and accepted) a two dollar bribe to improve my opinion here on Amazon. If you're interested, you can G0OGLE: 'Build Right Products, Refund, NowScape' and see my blog about this and see a picture of this thing on my duct.
Build Right's picture of its product is not dishonest. The thing seems to work, although its plastic-magnet-strip is is bit weak and the plastic membrane is quite thin. I'd have given more stars if it hadn't been for the BRIBE and the dishonest shipping charges.
Build Right Products tries to bribe you to write a better review.The Product -
Last updated: July, 2016 Unpleasant experiences with companies, professionals and organizations. Scams.
Publisher's statement: Any inaccuracies will be corrected, if brought to publisher's attention. A copy of this web page has been emailed to the party involved.
Email your
CommentsThe Sally BouLware Store !
Links:
TexereSilk
Build Right
Nigerian Scam
The Short Of It
I posted a negative review on Amazon because it took this bookseller forever to ship.
The Bribe...
I was offered a two dollar bribe to delete my report and I did that.
I never received the two bucks.
That's my story -- don't confuse me with facts.
Meanwhile, back at the ranch...
We emailed back and forth -
Hi, Thank you again for your help. I processed your $2 refund yesterday via Amazon. If you check your account, you'll see that you were credited back $2 to whatever form of payment you used to buy the book (probably a credit card). Have a lovely Holiday! Sincerely, Andrea :)
-----Original Message-----
Sent: Dec 10, 2009 7:06 AM
OK, done. Thanks for writing:
RE: "I looked back and saw that it was sent out within a day of your order, and I don't have any control over the time the post office takes to process it. Would you please consider retracting your negative feedback since it was not based on my customer service?"
--- On Thu, 12/10/09, glace60753@mypacks.net <glace60753@mypacks.net> wrote:
From: glace60753@mypacks.net <glace60753@mypacks.net>
Subject: Re:
To:
Date: Thursday, December 10, 2009, 6:11 AM
Thank you so much for taking the time to retract the feedback. I will process your $2 partial refund this morning, and you will be receiving an email shortly from Amazon with your refund information.
Have a Lovely Holiday!
Sincerely,
Andrea
Friday, December 11, 2009 5:47 PM
From: "Andrea Boulware" <boulwares3@earthlink.net>
Hi,
Thank you again for your help. I processed your $2 refund yesterday via Amazon. If you check your account, you'll see that you were credited back $2 to whatever form of payment you used to buy the book (probably a credit card). Have a lovely Holiday!
Sincerely,
Andrea :)
-----Original Message-----
Sent: Dec 11, 2009 6:52 PM
To: glace60753@mypacks.net
Cc: boulwares3@earthlink.net
Subject: Re:
You're welcome, Andrea. You sent me another email saying I'd receive a gift card. I'd rather have the two dollars like you originally said.
Hi Quian,
I just checked my refund pages, and your order shows up on the Amazon account as having had the refund on it. Here is the page. I copied and pasted it. You can call Amazon if need be to confirm the $2 refund which shows up on the order page in red.Purchase Date: November 28, 2009 3:21:26 PM PST
Expected Ship Date: December 1, 2009 11:59:59 PM PST
Shipping Service: Standard
Contact Buyer: | View profile
Billing Country: US
Product Details Status Quantity Ordered Quantity Shipped Price Total
God's Brothel: The Extortion of Sex for Salvation in Contemporary Mormon and... Quantity: 1
Merchant SKU: MY-AZJB-CPTC
ASIN: 1930074131
Listing ID: 0130E57YNO8
Order-Item ID: 68426582697634
Condition: Used - Like New
Comments: Terrific Book! Only marking in gift greeting on 1st page. (w)
Shipped 1 1 $6.88 Subtotal: $6.88
Shipping: $3.99
Refund: ($2.00)
Total: $8.87
Total Charged to Customer: $8.87
-----Original Message-----
Sent: Jan 25, 2010 11:49 PM
To: Andrea Boulware
Subject: Re:
It looks like the ball is your court I told you honestly that I've no refund or credit on my cc. YOU check into our problem and let me know ASAP please. It's not the money, it's the principle. I hope there is not a scam. Else, you can just send the cash -- it's up to you. It's been a long enough time, for christ's sake! I did you favor. Why do I have to do everything? Your pasted amazon info means nothing if there is no actual refud n'est pas ?
Tuesday, January 26, 2010 5:06 AM
From: "Andrea Boulware" <boulwares3@earthlink.net>
The refund has been made to you as promised. This is not a scam. Your credit card may have shown the total amount minus the refund since it was made so quickly after your purchase. I sent you the refund information on the Amazon website that PROVES it was done as promised. The principle of all of this is that the work was done, and you received what was promised over a month ago.
Subject: Your credit card may have shown the total amount minus the refund since it was made so quickly after your purchase.
Date: Tue, 26 Jan 2010 15:20:25 -0700
To: Andrea Boulware <boulwares3@earthlink.net>
Dear Andrea,
Please help me sort this out. I ask because I don't see the money. I've included, below, my statement (the previous stmt has no Amazon charges or credits):
You say: "Your credit card may have shown the total amount minus the refund since it was made so quickly after your purchase."
It seems that I gave you a negative gig in the first place because my book took so long to arrive. There was a long interval between your shipment and the refund of which you speak, no? So I'm thinking your theory doesn't hold up, but I'm likely mistaken...
...If you could kindly point out which of these charges / refunds represents the kickback you issued to me to remove my comments on Amazon I'll be grateful and satisfied. I'm sorry to cause you so much trouble over such a trivial amount. I'm sorry, I just don't understand these accounting practices... it seems it s/b easier. It s/b plain. Thanks in advance.
2 cc stmt pics here 1-26-2010 3:21 PMAndrea, here is the Amazon billing information:
-----Original Message-----
Sent: Jan 27, 2010 11:39 PM
To: Andrea Boulware <boulwares3@earthlink.net>
Subject: Re: Your credit card may have shown the total amount minus the refund since it was made so quickly after your purchase.
I'm nor sure -- I assume it's whatever price it was advertised at. Everything I know, all the billing from amazon is on those cc-billings I mailed you. I don't have the paper anymore that came in your package, but I assume that would have been sent by you, anyway, and that would have been the amount that Amazon charged me,via Amazon. I've order things from Amazon regularly for years now. And I've had to return 3 items last month, a defective software and two hooks which I accidentally ordered in duplicate. The thing is that there should have been a separate MINUS item to show your kickback to identify the transaction. It would be bad accounting practice for anyone to silently include that with some other transaction without identifying the reason, else how would anyone understand their bill.
From: Andrea Boulware <boulwares3@earthlink.net>
Date: January 28, 2010 6:00:55 AM MST
quickly after your purchase.
I'm assuming you checked your statement before you emailed me about the $2 refund. Please let me know what amount it shows that you were billed in the end. It would be the original amount of payment minus your $2 refund. That is exactly what the Amazon billing systems shows that I emailed you with a couple of days ago.
-----Original Message-----
Sent: Jan 28, 2010 11:49 AM
To: Andrea Boulware
Subject: Re: Your credit card may have shown the total amount minus the refund since it was made so quickly after your purchase.
Dear Andrea,
This is getting more and more crazy.
All the information I have, you also have. Of course I checked the statement! If I hadn't checked it I could not have scanned it into the email which I sent you some days ago.
What we have here is a failure communicate.
Again, WHAT I WANT FROM YOU IS TO TELL ME WHICH OF AMAZON's LINE ITEMS ON MY CREDIT CARD STATEMENT REPRESENT THE KICKBACK WHICH YOU CLAIMED YOU SENT ME -- you said to me that this is where my refund lies buried.
Failing that, please send me the two dollar bribe -- this time for real! Asking questions such as this, or asking how much I paid for the book you sold me seem very queer. I await a quick resolution.
The amounts shown "in the end", as you say are the amounts staring you in the face from your screen, when you pull up my email.
From: Andrea Boulware <boulwares3@earthlink.net>
Subject: Re: Your credit card may have shown the total amount minus the refund since it was made so quickly after your purchase.
Date: January 28, 2010 10:14:40 AM MST
To:
I agree. This has taken up too much of both of our time and attention over a $2 refund that was refunded to you. Your statement shows the refund. It was made as promised. If you have any further questions or concerns, contact Amazon directly. They will walk you through what I've already told you that your $2 was refunded. Your total charges SHOULD have been $10.87. They weren't because you got the refund, so you were charged $8.87.
Here is the proof again on the Amazon order information:
She re-sent the Amazon billing information shown above:
I don't know what you're talking about when you ask if this is a scam. You've gone by 2 different emails and 3 different names. I'm beginning to wonder if you are trying to scam Amazon. I have provided you with everything Amazon has, and they'll be happy to walk you through your $2 refund like I have several times. I expect no further communication about this since has been completely resolved. I will not spend any more time on this. Any further emails from you will be forwarded directly to Amazon.
From: Admin
Subject:
Date: January 28, 2010 1:48:05 PM MST
To: Andrea Boulware <boulwares3@earthlink.net>
Dear Boulware,
RE: Before you said "Hi, Thank you again for your help. I processed your $2 refund yesterday via Amazon. If you check your account, you'll see that you were credited back $2 to whatever form of payment you used to buy the book (probably a credit card). Have a lovely Holiday! Sincerely, Andrea :)"
The form of payment I used was an Amazon credit card-and it shows NO SUCH THING, as you well know!!
My statement does NOT show the kickback reflecting your bribe, for christ's sake! For the last time, WHERE??? I know this is so because after asking you repeatedly to identify it on my the cc statement I showed, you've only waffled, saying this and that. You haven't contacted Amazon. Tell me -- Have you? It's your duty to do that, not mine. Don't be recalcitrant. I'm not looking for a fight; I want only what's right.
Even a BLIND man can see that there is no charge Amazon for $10.87 or $8.87 nor is there a credit for $-2.00. Either you are stupid or you are running a dishonest scam. For the benefit of others whom you might bribe in the future, I hope it's the former :)
You are either dishonest or you may actually THINK, if I may use the term loosely, that Amazon disguises it's refunds hidden amongst other transactions. But I think you are running a scam and I will warn others on the 'Net. It may interest you now to see my BLOG about this with a link to your little Amazon "business".
Thank you for your offer to forward this email (with its mostly complete log of our communication) to Amazon... at least that is your promise that now, finally you will contact them about the matter of your bribe. Kindly let me know what result. And soon.
You are now thinking that maybe I am trying to scam Amazon for the amount of two dollars. HA! Am I understanding you correctly.
Like most, I have only one name, but I have multiple email addresses... same as most people. What's the problem. YOU have emailed me from two addresses, glace60753@mypacks.net, and boulwares3@earthlink.net. I'm not holding that against you! Maybe you are just a mean person; I forgive you. Just pay me my lousy two bucks, ok?
What I mean by scam is this:
You provide lousy service by waiting forever to make a shipment. When the product, the book -- finally arrives, it's not as advertised "like new"... I know because the book, has someone's writing on the first page.
Amazon strives to provide excellent service and it succeeds in that. That's why the Amazon's feedback facility exists to let natural selection run its course. You tried to (successfully up to now) subvert that by bribing me, so that unwitting future victims might be tricked into falsely believing that you have received fewer negative gigs than you really have. That's dishonest -- to bribe, and to accept a bribe. What goes around comes around; it's not over until it's over.
You may call me if you have any further concerns, but please note all conversations may be recorded for training purposes. Perhaps we need higher authority. Yes, ask Amazon to contact me -- you say that will make Amazon happy.
Others have seen & more will see this correspondence. I'm NOT wasting my time for you alone here :)
Kindest regards.
Sally,
I doubt that you sent on my communication to Amazon like you said that you would. You haven't explained yourself, and I think you kept my money. I shall BLOG on Amazon now. Everybody should know that you bribe people to show a false good star-rating. Instead of providing customer service you bought yourself THIS with your two dollars.
Email your Comments |
Jerry Cisar's Caesars-e-Palace |
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ct708n9zv6ztnvy@marketplace.amazon.com
Enjoying God's grace, Jerry Cisar "Reading: Isaiah 1 -- The year 2013 begins with a nation still grieving the tragic loss of 20 children and 6 teachers in Newtown, CT. As necessary and appropriate as this grieving is, there is an unspoken national hypocrisy going on. Many who grieve the loss of these children through this gruesome slaughter would have celebrated had Adam Lanza gone to medical school and become an abortionist. He could have killed 20 children a week and been celebrated. Why? Because those babies are viewed as infringing on the freedom or happiness of another person, giving that person the right to be the judge, jury over the child, and the doctor to be the executioner..." Blog by Jerry Cisar - VineLife Please Help Obliterate Intolerance |
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Email your Comments |
Not Totally Bamboo... from Amazon.com |
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It's time that Amazon insist on honest product
descriptions.
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It's kind of
cumbersome to return this item. I had to do an online chat
with Christina from Amazon: You are now connected to Amazon from Amazon.com.
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Not Totally Absorbing... from Amazon.com |
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My dog seriously doubts that there is an attractant "built in"! There is no attraction there, in my opinion. My dog does pee on it, sometimes - same as other much cheaper brands. 80% of the time she will pee in other places in the house. I gave this a fair trial. Weeks later I asked for a refund and in less than 12 hours I received that refund! At least that part worked and that's why I'm giving an extra, undeserved star . |
This blog is about a pet pee pad. TotalAbsorb people claim that their pee pad has a "built in attractant". Maybe it does, but the attractant works the same for my dog as a pee-pad that has no attractant. Before I ordered, I checked to see if TotalAbsorb's money back guarantee, advertised on Amazon, was for real. They replied, saying yes. My little dog disagrees. She doesn't think that TotalAbsorb's pee pad is attractive. She pees on the pad -- sometimes -- but not more frequently than she pees on non-attracting, (much) cheaper pads. I could be wrong, but I think this is a scam. So I gave a product review and an identical vendor review. Below is what the email correspondence with TotalAbsorb looks like. |
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On Tue, Jun 28, 2016 at 9:36 AM, I wrote: My Chihuahua pees on the floor just NEXT to the pads which we used now – not this kind. Concerning your guarantee – if I buy this and my dog continues NOT using your pads, Will you give me a refund? Will I have to bother to package up the remainder to send to you? Thank you kindly in advance for your soonest reply. |
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On Jun 28, 2016, at 6:55 AM, I
wrote: |
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I ordered the product and tried it for almost a month, Then I wrote - |
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On 23 Jul 2016, at 05:09, I
wrote: |
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On Jul 23, 2016, at 5:28 AM, I
wrote: |
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I gave a product review (2-stars) and an identical vendor review. Below is what the email correspondence with TotalAbsorb looks like. |
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On Jul 26, 2016, at 8:30 AM, I
wrote: |
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On 26 Jul 2016, at 21:59, I
wrote: |
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On Jul 27, 2016, at 4:48 AM, I wrote: First of all we dont have this deal with everyone. [ Yes, you do! on your Amazon page you say: 100% Money Back Guarantee - Ed] Because people first buy and after that if they dont like the product they ask for their money back. You ask for your money back before buying as a guarantee. And we aproved. And second you didnt say nothing about bad reviews in our deal. You buy , we returned and like nothing happend. But you insist giving a bad review just to lower us for our good intention. And from this we learn that to never make deal with no one before buying our product. I dont know for sure if our pads worked or not I just have to trust you. And in this deal you get the box and your money back. Is like we gave you a box for free and in return you gave us a bad review as a sign of your appreciation. Not giving us a review was fine for us. But no worry , we will get over it :). |
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Last updated:
July, 2016
Unpleasant experiences with companies, professionals and organizations.
Scams.
Publisher's statement: Any inaccuracies will be corrected, if brought to
publisher's attention.
A copy of this web page has been
emailed to the party involved.